Type of Personal Information Collected and How It is Used

Helen Keller Services does not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly, by requesting publications or other information from us, or by making a donation to HKS. We do not share, sell, or trade names or other personal data that we collect on our website, nor do we maintain any credit card information. 

Online Donations

Credit card donations through our website are processed by our secure donation page.  When you make a donation to us through the Donate Now button on our website, we collect the following information: name, address, e-mail, phone number, and credit card information. This information is used to acknowledge receipt of your donation for tax purposes and to include you on our mailing list if you choose to join it.

We employ commercially reasonable security methods and technologies to help secure the Personal Information we collect and store. Donor information is stored within a donor management database within HELEN KELLER SERVICES. Access to the database is restricted to personnel with a legitimate business need to access or modify the information contained therein. However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties.

Blackbaud processes your donation on behalf of this nonprofit organization. Blackbaud acknowledges their responsibility for the protection of and compliance with PCI requirements of any cardholder data that they, as a service provider, possesses, stores, processes, or transmits on behalf of HELEN KELLER SERVICES. For additional information, please click here.

Collection of Non-Personal Electronic Information

Like most website administrators, HKS uses log files that record and collect information about general site traffic, site usage, and length of stay. This type of information is not linked to individual visitors. In addition, we may collect “cookies,” bits of information stored in your browser or hard drive, for the purpose of making our site easier for you to use and allowing your browser to retain settings that you choose about the appearance of our website.

External Links

Our site includes links to other Web sites. We are not responsible for the privacy and security practices of any other Web site or the nature of the content contained therein.

How to Contact Us about Our Privacy Policy

We work hard to ensure that your experience on our site is a positive one. If you have any questions about this privacy policy or your dealings with our site, or if you would like to request changes to information collected about you, please contact us at info@helenkeller.org