ADA Title IV: Telecommunications
ADA Title 4
Title 4 covers Telecommunications, meaning access to the telephone, as well as provisions for making television accessible for those with hearing and speech disabilities. Title 4 required the establishment of the Telecommunication Relay Services, which includes the provision of TTYs, videophones, caption phones, and hearing carryover services. These services must be available 24/7, no exceptions. It also requires all federal Public Service Announcements, PSAs, to be captioned. Title 4 is enforced through the Federal Communications Commission headquartered in Washington, D.C. For more information or to file a complaint please visit their website for their contact information.