PO Box 4269
Crestline, CA 92325
Chad Metcalf VP: 951-208-6546
Regional Services Coordinator Chad Metcalf
Your regional representative knows all about the programs and services that are available to DeafBlind individuals, their families and service providers in your state and beyond, and can help you find and access the ones that are right for you.
Whether you’re interested in learning about support services near your home, would like to take advantage of the technology available through the National Deaf-Blind Equipment Distribution Program or want to explore the possibility of training at our national headquarters, your regional representative is your link to all that HKNC has to offer ─ consultation, advocacy, assessment, training, referrals and more.
Chad Metcalf assumed the duties of the Regional Services Coordinator for the Southwest Region on June 2021 and oversees the daily functions, operations, and activities of the Southwest Region. Chad covers American Samoa, Arizona, California, Guam, Hawaii, Nevada, and the Commonwealth of Northern Mariana Islands. Chad also supervises the DeafBlind Specialists for Arizona and Hawaii, as well as the Coordinator for the California Community Services Program (CSP)/Regional Representative for California, and CA CSP/Region 9 Office Manager.
Chad began as a freelance trainer in 2014 to DeafBlind consumers in California, Nevada, and Ohio through the National Deaf-Blind Equipment Distribution Program (NDBEDP). He became HKNC’s part-time Associate Regional Representative from August 2015 to December 2018, concurrently with his part-time position at the San Francisco LightHouse for the Blind & Visually Impaired in the California NDBEDP. He was promoted to HKNC’s full-time Regional Representative and became the first CA CSP Coordinator in January 2019.
Chad is DeafBlind due to Usher Syndrome and holds a B.S. in business administration from Gallaudet University.
Susanne A. Hogan joined the HKNC family in April 2004. Since joining the family, she worked in various roles while attending Hunter College in New York to earn her dual master’s degree in Orientation and Mobility/Rehabilitation Teaching. In 2013, Susanne pursued employment on the west coast where she continued her work with DeafBlind individuals for 6 years. In 2019, Susanne returned to HKNC as a Certified Orientation and Mobility Specialist and Assistive Technology Specialist with HKNC’s Region 9 California Community Services Program. In 2021, Susanne was promoted to Regional Representative for California/CA CSP Coordinator.
Not only has Susanne provided O&M services through HKNC, she also assisted in coordinating a statewide SSP/CoNavigator program and case management services in Albuquerque, NM with DeafBlind and Deaf Plus individuals. She is collaborating with the DeafBlind community in California in their efforts to establish a statewide CoNavigator program.
Are you interested in getting involved in the DeafBlind community in the Southwest Region? Your regional representative can provide information about social gatherings, conferences, listservs and more. Check this space for announcements about upcoming events or contact your regional representative to request email notifications.