Southwestern Region

Our Service Area

The Southwestern Region encompasses the following states:

American Samoa
Commonwealth of Northern Mariana Islands

What We Do

Our regional offices bring HKNC resources to you. Your regional representative knows all about the programs and services that are available to DeafBlind individuals, their families and service providers in your state and beyond, and can help you find and access the ones that are right for you.

Whether you’re interested in learning about support services near your home, would like to take advantage of the technology available through the National Deaf-Blind Equipment Distribution Program or want to explore the possibility of training at our national headquarters, your regional representative is your link to all that HKNC has to offer ─ consultation, advocacy, assessment, training, referrals and more.

Regional Representative

Susanne Hogan

Susanne A. Hogan joined the HKNC family in April 2004. Since joining the family, she worked in various roles while attending Hunter College in New York to earn her dual Master’s degree in Orientation and Mobility/Rehabilitation Teaching. In 2013, Susanne pursued employment on the west coast where she continued her work with DeafBlind individuals for 6 years. In 2019, Susanne returned to HKNC as a Certified Orientation and Mobility Specialist and Assistive Technology Specialist with HKNC’s Region 9 California Community Services Program. In 2021, Susanne was promoted to Regional Representative for California/CA CSP Coordinator.

Not only has Susanne provided O&M services through HKNC, she also assisted in coordinating a statewide SSP/CoNavigator program and Case Management services in Albuquerque, NM with DeafBlind and Deaf Plus individuals. She is collaborating with the DeafBlind community in California in their efforts to establish a statewide CoNavigator program.



Regional Services Coordinator

Chad Metcalf headshotChad Metcalf assumed the duties of the Regional Services Coordinator for the Southwest Region on June 2021 and oversees the daily functions, operations, and activities of the Southwest Region. Chad covers American Samoa, Arizona, California, Guam, Hawaii, Nevada, and the Commonwealth of Northern Mariana Islands.  Chad also supervises the DeafBlind Specialists for Arizona and Hawaii, as well as the Coordinator for the California Community Services Program (CSP)/Regional Representative for California, and CA CSP/Region 9 Office Manager.

Chad began as a freelance trainer in 2014 to DeafBlind consumers in California, Nevada, and Ohio through the National DeafBlind Equipment Distribution Program (NDBEDP). He became HKNC's part-time Associate Regional Representative from August 2015 to December 2018, concurrently with his part-time position at the San Francisco LightHouse for the Blind & Visually Impaired in the California NDBEDP. He was promoted to HKNC's full-time Regional Representative and became the first CA CSP Coordinator in January 2019.

Chad is DeafBlind due to Usher Syndrome and holds a B.S. in business administration from Gallaudet University.



Office Manager Specialist

Scott Boyer



Contact Information

Susanne Hogan (Regional Representative)


PO Box 890957

Temecula, CA 92589

VP: 951-208-6546

Local Events

Are you interested in getting involved in the DeafBlind community in the Southwest Region? Your regional representative can provide information about social gatherings, conferences, listservs and more. Check this space for announcements about upcoming events or contact your regional representative to request email notifications.

Local Resources

You need answers about what’s out there for you, and HKNC has them.

Ask your regional representative about:

  • The National Deaf-Blind Equipment Distribution Program
  • Local services and referrals
  • On-site assessment, consultation and training
  • Making connections with other individuals and families within the DeafBlind community
  • Technical assistance and in-service training
  • Plans for youth transitioning from educational programs to post-educational services
  • Educational materials and presentations about the capabilities and preferences of people with combined vision and hearing loss

If the services you need are not available in your area, you might want to consider exploring HKNC headquarters in New York as an option for assessment and training. Check out our FAQs and contact your regional representative for more information.

Local Organizations

HKNC maintains relationships with various government agencies and nonprofit organizations that serve DeafBlind individuals. Your regional representative can connect you with the best contacts at each organization. Browse a list of organizations by state.