Marshall’s Story: A New Lease on Life


Marshall’s vision loss forced him to give up the work he loved. At HKSB, he got the training he needed to make a fresh start.


Close-up of man smiling at camera

After 20 years as an electrician and subcontractor for the federal government, Marshall Jeffrey’s vision deteriorated to the point that he could no longer do the kind of work he had done before. This sent Marshall into a period of depression; he became a shut-in. "For seven years, my quality of life was down," he says. “All I wanted was to get back into the workforce."

The New York State Commission for the Blind referred him to HKSB for assessment. His first point of contact was Cynthia Johnson in the Social Casework department. It was a meeting that would change his life. “It wasn't until I met Cynthia that I had hope,” he says.

Johnson arranged for him to begin orientation and mobility training. After mastering new skills in this area, Marshall went on to work with the team in Employment Services. He completed a soft skills class and participated in HKSB’s Custodial Maintenance Training Program, which led to a job offer. "I looked forward to coming into Helen Keller every day,” he says. “Helen Keller was my ray of sunshine.”

Today, Marshall is energetic and vibrant, and he credits HKSB with giving him a new lease on life.I know I could still do a lot. I'm ready to tackle anything," he says. "I thank God for Helen Keller Services.”