Corporate Compliance Officer

A pioneer in the field of blindness rehabilitation, the mission of Helen Keller Services (HKS) is to help individuals of all ages who are blind, visually impaired, deaf-blind and/or have combined hearing and vision loss and who may have additional disabilities, develop independence and participate actively in their communities and to provide public education and blindness education programs.  HKS programs enable these to live, work and thrive in their community of choice. 

Helen Keller Services has an exciting career opportunity as a Corporate Compliance Officer.  The HKS Corporate Compliance Officer is responsible for the execution of Helen Keller Services’ mission, goals and objectives through ensuring that HKS is compliant with all laws and regulations concerning business associated with mission including: State Vocational Rehabilitation, OPWDD and N.Y Board of Education and U.S. Dept. of Education; as well as internal standards and policies. Works closely with senior leadership and management to identify all regulatory risks and apply timely measures to avoid breaking internal or external rules and regulations. Provides support to managers in executing state contracts in strict adherence to compliance standards and contract requirements. Provides support to senior executive team with the agency’s government funding and related compliance tasks/responsibilities. This position has compliance and risk management accountability for programs and departments within the defined span of control. Must demonstrate a sincere commitment to HKS’s Mission and Values and conduct him/herself at a high professional level at all times and project a positive image of HKS internally and externally. Specific responsibilities include but are not limited to: 

  • Develop internal agency wide policies pertaining to corporate compliance and risk management assessments. 
  • Ensure the organization has a clearly defined program for complying with laws and regulations that pertain to specific programs within the agency. 
  • Provide regular reports and metrics to the HKS Executive Team and/or HKS Board of Directors concerning the organization's compliance with laws and regulations.
  • Responsible for implementation of Corporate Compliance within the agency including but not limited to: 
    • Review the Corporate Compliance plan and make necessary revisions.
    • Monitor the corporate compliance hotline for complaints received and take the necessary investigative action to address any complaints/concerns. 
    • Conduct quarterly compliance audits and submit reports on the findings to management. 
    • Develop, conduct and track annual and hew hire compliance trainings.
    • Provide reports and/or training to the HKS Board of Trustees.
  • Conduct regular audits to identify potential weaknesses and noncompliance situations and submit quarterly compliance reports to administration. 
  • Gather, analyze and evaluate program data for inclusion in legislative grant applications, and other government reports ensuring the data is accurate and complete. 
  • Work collaboratively to develop and maintain a strategic partnership with Executive Team, senior leadership and all program managers. 
  • Maintain HKS’ compliance with the NYS Education Department’s Office of the Professions requirements relating to Waivers of Corporate Practice Prohibitions.
  • Develop systems to ensure that each department follows its’ own best practices in conjunction with supervisors and program managers. 
  • Regularly evaluate the quality of each department’s service delivery, using their best practices as a guide.
  • Track trends in incidents and quality of service delivery to find patterns that may indicate areas in need of support or systemic changes.
  • Ensure quality management practices are followed and that evaluation measures result in program improvements. 
  • In conjunction with department supervisors, develop a training schedule for staff to ensure all possess the necessary skills to provide high quality services and that staff are aware of the latest techniques, concepts and technologies relevant to their disciplines.
  • Develop Quality Management seminars for leadership and supervisory staff. 
  • Work collaboratively with OPWDD Quality Assurance Analyst to ensure the delivery of quality services in the IRAs and other OPWDD programs including adherence to Medicaid regulations through documentation reviews and direct staff observations.
  • Facilitates monthly Quality Assurance Task Force meetings.
  • Conduct required OPWDD staff trainings on an annual basis.
  • Provide guidance on HIPAA regulations and compliance throughout the agency. 
  • Position requires travel to other site locations as necessary. 
  • Performs other duties as assigned. 

EDUCATION & EXPERIENCE: 

Bachelors’ Degree in a related field required. A minimum of 5 years’ experience in a compliance or Quality Assurance role. Proven track record of mitigating risk and implementing companywide policies and procedures to adhere to ethical and legal standards. Strong technical skills including MS office and virtual training platforms. Ability to multi-task and prioritize.  Strong planning, organizational and attention to detail skills. Must be a conscientious manager with a strong work ethic. Must meet deadlines for projects and accomplishes annual goals and objectives.

This position serves the entire agency, but will operate out of our Sands Point Location.  Candidate must be willing to travel to all HKS locations. 

To Apply: Please send resume and cover letter to hkncrecruitment@hknc.org