Accessibility Specialist

A pioneer in the field of blindness rehabilitation, the mission of Helen Keller Services (HKS) is to help individuals of all ages who are blind, visually impaired, deaf-blind and/or have combined hearing and vision loss and who may have additional disabilities, develop independence and participate actively in their communities and to provide public education and blindness education programs.  HKS programs enable these to live, work and thrive in their community of choice.

We currently have an exciting career opportunity available to join the HKS team as an Accessibility Specialist. The HKS Accessibility Specialist serves as the primary contact for management and staff to provide assistance in the development and remediation of materials that meet state and federal accessibility standards; oversees training and support of management and staff in the area of online accessibility; conducts reviews of all online courses and platforms; assists with designing, and maintaining the HKS web pages. Contributes to efforts aimed at delivering accessible websites, applications and content by conducting quality assurance evaluations. Specific duties include:

  • Experience managing production of alternative format text materials.
  • Research best practices on accessibility in different learning platforms.
  • Provide guidance around accessible and inclusive approaches to stakeholders, increasing awareness of electronic information technology accessibility, and addressing barriers.
  • Responsible for technical consultation in the accessible use of a variety of form factors such as mobile, tablet, and desktop workstations, electronic documents (e.g., PDF, Word, Excel, and PowerPoint), and online platforms.
  • Experience training students and staff in accessibility.
  • Experience with adaptive/assistive technology on both Mac and PC platforms.
  • Identifies and resolves accessibility barriers to provide accessible instructional material and websites.
  • Supports real-time and post-production captioning services, audio description, ASL etc. to provide accessibility.
  • Evaluates the accessibility of instructional technology devices and software and makes recommendations concerning best practices.
  • Conducts accessibility testing against WCAG 2.0 (A, AA) success criteria and federal requirements.
  • Develops training materials and presents seminars to educate staff on accessibility solutions to provide instructional content in the most accessible formats.
  • Contributes informative how-to articles to state and national partners on communication mediums to educate staff about available tools, information, and resources to resolve technical accessibility barriers.
  • Works as liaison with IT to provide and resolve barriers involving protocols, training and software.
  • Monitors and promotes accessibility standards of HKS websites, social media platforms as well as other marketing materials.
  • Follows accessibility related standards and laws, including WCAG, ADA Section 508 and WAI-ARIA.
  • Develops reports to monitor and assess HKS accessibility efforts.
  • Facilitates the convening and progress of the accessibility committee.
  • Builds departmental support for accessibility advocacy through presentations and consultations on accessibility-related topics.
  • Attends annual conferences related to accessibility initiatives to stay abreast of current accessibility best practices.
  • Participates with committees, departments and professional web accessibility forums or groups to address accessibility needs.
  • Position may need to travel to other HKS positions as necessary.
  • Performs other related or similar duties as required or assigned.


Bachelor’s Degree from an accredited four-year college or university in computer science required. Minimum one (1) year of experience related to the above-described duties. Knowledge of working with adaptive technology strongly preferred. Must have extremely strong technical, internal/external communication and organizational skills and the ability to handle many different projects simultaneously. Must meet deadlines for projects and accomplishes annual goals and objectives.



Please Send Resume and Cover Letter to: