Case Management

Case Management Overview

Throughout your training at HKNC, you will work closely with a case manager who will give you feedback and provide you with recommendations in order to set short- and long-term goals and make an action plan to achieve them.

Your case manager will support you with the creation of a customized training program and ensure that you are an active decision-maker in designing your training goals and activities. He or she also will assist you in coordinating with your “home team”—including your sponsoring state agency, your HKNC regional rep and your family. In short, your case manager will help facilitate opportunities for self-advocacy, working collaboratively with you so that you can access all the resources and support services you need to succeed on campus and beyond.

Your case manager can:

  • Offer feedback about your goals and help you to identify the skills you need to achieve them.
  • Brainstorm with you to generate new ideas and find ways to overcome obstacles.
  • Provide counseling about vocational options and personal matters.
  • Facilitate communication between you, your job coach and the rest of the HKNC team.
  • Create opportunities for your family members to learn how to support you when you return home.
  • Connect you with resources and support services.
  • Share information about housing options.
  • Assist you with money management and Social Security benefits as needed.


Programs are open to individuals who are deaf-blind as defined in the Helen Keller Act. Government funding often is available. Your regional representative can answer questions about admission requirements, transportation, funding sources and more.

Find your Regional Rep